OCS Product Call – Frequently Asked Questions

Below you will find a list of Frequently Asked Questions pertaining to the OCS product call. We encourage all Licensed Producers and cannabis accessory suppliers to read them prior to responding to a Product Call.

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What is an OCS Product Call?

A Product Call is a request for product submissions initiated by an OCS Category Manager and posted on doingbusinesswithocs.ca. The Doing Business with OCS site includes a downloadable form that outlines necessary product and supplier requirements to successfully reply to the Product Call.

How do I submit my product?

Step 1– Product Call is posted on the Doing Business with OCS site.

Step 2– Download the submission form from the Product Call Listing Chart located on the Open Product Call Page.

Step 3- Read, fill out and sign.

Step 4– Email the completed form to the designated submission email address: cannabis.submissions@ocs.ca

  • Email Subject Lines: Cannabis Product Call OR Accessories Product Call- Company Name Here
  • File Name: Cannabis Product Call OR Accessories Product Call- Company Name Here- YY/MM/DD

Step 5– All respondents will be notified, but only successful respondents will be sent the Supplier Agreement.

I heard you have specific barcode requirements. Tell me more.

Yes, you are correct. Please visit our Barcode Standards Page for more information.

Where are products sold in Ontario?

The Ontario Cannabis Store (OCS) provides safe, responsible access to recreational cannabis for adults 19 and older. The OCS operates the sole legal online store for recreational cannabis in Ontario and will become the provincial wholesaler of cannabis for private retail stores once a legislative framework is in place.

What types of cannabis products are available through the OCS?

The OCS only sells cannabis products authorized under federal law. Initially, these include dried cannabis, pre-rolls, cannabis oils, seeds, and capsules.

What kinds of cannabis accessories are available through the OCS?

The OCS currently provides consumers with a variety of cannabis accessories, including secure lock boxes, vaporizers, grinders, pipes and water pipes. Additional product assortments may be determined following a review and evaluation of product call submissions.

The OCS considers responsible use and moderate consumption when evaluating submissions for cannabis accessories.

Can I still respond to a product call for cannabis products without a federal licence?

In order to be considered as an OCS vendor for cannabis products, you must either hold the appropriate licence issued by Health Canada under the Cannabis Act OR be actively working towards attaining the appropriate licence issued by Health Canada under the Cannabis Act.

How can I edit/ change my submission once provided to the OCS?

Please ensure you have filled in the Product Call Form correctly and accurately. If you must make changes or edits to your submission, please resubmit the form to cannabis.submissions@ocs.ca and specify that you would like to replace your previous submission.

Your subject line should follow the format: “Cannabis Product Call OR Accessories Product Call-Company Name Here”.

Once received, your previous submission will be deleted.

Will I be penalized for not completing the entire form?

This submission forms the basis upon which you will be evaluated as a potential OCS vendor. Any missing information can impact the evaluation.